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Purchase conditions
These general contracting conditions apply to all commercial transactions carried out in our virtual store, www.https://tienda-solar.es/en/, from now on the seller. For more information about the seller and our Privacy Policy consult the Legal notice Hosted in this store.
We ask you to carefully read these conditions of purchase and our Privacy policy before placing the order. If you do not agree with all the conditions of purchase and with the Privacy Policy, you should not do any order.
0.Identificación
The seller is a business unit belonging to Tienda Solar Facilities SL, provided by CIF / NIF B-67909267, domiciled on Calle Argenteria 131, Xàtiva (Valencia). Any communication can be directed to the registered office or the email address info@tienda-solar.es.
1. Activity
The seller is dedicated to the remote sale, preferably over the Internet, of renewable energy material.
2. Contents and information provided on the website
The seller reserves the right to modify the commercial offer presented on the website (modifications on products, prices, promotions and other commercial and service conditions) at any time. The seller makes all efforts within his means to offer the information contained in the website and no typographical errors. In the case that at some point some error of this type occurred, alien at all times at the will of the seller, would be immediately proceeded to its correction. If there is a typographical error in one of the prices shown and a client would have made a purchase decision based on this error, the seller will inform the customer that error and the client will be entitled to rescind his purchase without any cost on his part.
The contents of the Website The seller could, sometimes, show provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product, the client will be entitled to rescind his purchase without any cost on his part.
The seller is not responsible or directly directly of any information, content, affirmations and expressions that contain the products marketed by the seller. This responsibility rests at all times in the manufacturers or distributors of these products. The client understands that the seller is a mere intermediary between him and that manufacturer or distributor.
3. Sale
To make a purchase, the user can choose between different ways of sending us their order:
• Internet through the "shopping cart"
• Internet through the «Off-Line Order» or E-Mail.
4. Applicable taxes
The prices of the products exposed on the seller's website include the value added tax (VAT) that, where appropriate, is applied.
The purchases that are going to be delivered within the territory of any of the Member States of the European Union will be subject to its corresponding VAT.
Purchases that must be delivered in territories of non-member States of the European Union, or in Canarias, Ceuta or Melilla will be exempt from VAT.
5. Form of payment
When formulating the order, the client can freely choose the purchases made by bank transference or PayPal secure payment or other analogous media. In certain cases and to prevent possible fraud, the seller reserves the possibility of requesting a client with a specific form of payment in the event that the buyer's identity is not accrediently credited.
6. Form, expenses and shipping time
The customer can select the sending way between the possible ones for their shipping area. You must bear in mind that delivery times, service quality, delivery point and cost will be different for each form of transport.
The seller sends orders to its customers through different urgent transport companies of recognized national and international prestige. The delivery date at the client's address depends on the availability of the chosen product and the shipping area. The guidance terms are available in the section of our website "Shipping costs". Before confirming your order, the client will be informed about shipping costs and transport terms, both orientations, which apply to their specific order. However, both may vary depending on the concrete circumstances of each order. In particular:
- Transportation times can be altered by extraordinary incidents in the carrier and by difficulties in the delivery of the merchandise.
- The shipping costs that appear on the Web when placing the order are indicative and are calculated based on an average statistical weight. The seller reserves the right to alter the shipping costs when the weight requested varies in more / less 10% with respect to the aforementioned average weight. In case of a price variation occurs, the seller will communicate through email to the client the variation and the client may choose to cancel their order without being able to be charged any cost.
7. Rights of the buyer and returns policy
The seller does not guarantee its customers the availability or delivery time of the products offered on its website except the products in which a certain guarantee is expressly cited. The catalog shown is merely guidance since manufacturers or distributors do not communicate in advance inventories or guarantee delivery times. This situation prevents the seller the possibility of accurately reporting its customers about the availability of the products as well as guaranteeing a given delivery time that, in any case, will depend on the time it takes the manufacturer or the distributor to supply the product.
The seller guarantees its customers the possibility of canceling your order at any time and without any cost whenever the cancellation is communicated before the order has been made available to the carrier for shipment.
The client will have a period of seven days from the receipt of the order to resolve the contract and make the return of the acquired product. The client will communicate to the seller within the stipulated period and by any means admitted in law, his desire to exercise the right to resolution of the contract. The return order must be delivered along with the delivery notebook and if necessary, the vendor, running the buyer with the return costs.
The client may return any item that has purchased in the seller as long as the products have not been open or used and precede their precinct or original packaging. In these cases, the seller will return the money from purchase through a credit card fee, through a bank transfer to the account indicated by the client or by fertilizer in your personal account.
If a product other than the customer requested by the seller's error, it will be removed and the correct product will be given without any additional charge for the buyer.
For any incidence related to the refund of items from our store you can contact our customer service via email: info@tienda-solar.es.
8. Client Obligations
The seller's client is committed at all times to providing truthful information about the data requested in the user registration forms or ordering, and keep them updated at all times.
The client is committed to accepting all the provisions and conditions collected in these general contracting conditions by understanding that they collect the best possible service will for the type of activity that the seller develops.
Likewise, it is committed to saving confidentially and with maximum diligence your personal access keys to our website.
The client is committed to enable the delivery of the requested order by providing a delivery address in which the requested order may be delivered within the usual delivery of goods delivery (Monday through Friday from 10:00 a.m. to 1:30 p.m. and from 4:00 p.m. to 6:00 p.m.). In case of non-compliance by the client of this obligation, the Seller will not have any responsibility for the delay or impossibility of delivery of the request requested by the client.
9. Applicable legislation and competent jurisdiction
The shopping are available with the seller undergo the legislation of Spain.
In case of any conflict or discrepancy, the applicable source will be that of the seller's courts or courts: the courts of XÁTA (Valencia).