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Tienda Solar Secure payment
Currently, more and more people make purchases online. However, one of the main concerns of consumers when buying in an online store is the security of payment. For this reason, offer secure payment options is essential for any online store that wants to be successful.
By offering a secure payment, the online solar store is ensuring that the personal and financial information of its customers is protected. A secure payment means that customer information, as well as the credit card number, is encrypted and transmitted safely through a secure connection. This significantly reduces the risk that customer information is stolen or used fraudulently.
On Tienda Solar, we take the security of payments very seriously. That's why we offer several payment options
We offer secure payment
Tienda Solar It has a valid SSL certificate. This means that all the information transmitted between Tienda Solar And your browser is encrypted and protected against possible attacks.
Use Visa / MasterCard
Payment Methods
We put at your disposal the following Payment Methods:
- Bank transfer
- Credit / Debit Card
- PayPal
- Sequra
Sequra - Fractioned Payment: Choose to pay at your own pace in the deadlines that suits you most for a mini fee a month. Clear and transparent costs. With only 5 data and approval instantly. It sounds good, right? Make your purchases with sequra in a plis. Without paperwork and without uploading any document. Easy, fast and safe.
1. Choose Sequra as a payment method and select the number of fees at the end of your order.
2. Complete 5 data and instantly, we confirm your purchase. Today only you pay the first term.
3. Enjoy your purchase and pay comfortably. Your payments will be made automatically every month.
If you have doubts, resume them here. https://www.sequra.com/es/faq
Shipping forms
Shipments are made through courier company.
Shipping costs are Free from € 150 Order without including solar panels. In the case of the purchase of solar panels, Never apply shipping costs, but material handling expenses.
For orders less than € 150:
- € 5.90 + VAT for orders up to 1 kg.
- 0,5 € + VAT per kg additional up to a maximum of € 39.90 plus VAT
Shipping costs are only a peninsula, for other locations please consult info@tienda-solar.es or through our contact.
Delivery time Tienda Solar
Delivery times range between 2 and 8 working days, based on the confirmation of payment, depending on the territorial scope of the client and the volume of preparation thereof, although they are usually received at the next 48h from the confirmation of the payment. These deadlines are guidance and shop-solar Reserves the right to delay them for issues outside the company. In any case we will always try to shorten the shipment deadlines to seek a quick and efficient reception of orders.
The fact of having paid an order in advance an order does not force shop-solar To complete the operation in case of causes outside the company or stock breaks. In such cases, the immediate return of payment would be applied. Additionally, Solar Store is committed to trying to compensate the inconvenience caused to the customer by advantageous conditions for other purchases.
Guarantee and returns
If you are not satisfied with your purchase, you have a period of 15 days from the date of receipt of it to execute your right of return.
To perform a return the product must be in perfect condition and in its original packaging. Once the return and proven the status of the products will proceed to the return of the amount of it by bank transfer.
The shipping costs of the return run by the client.
Repairs
In case of technical problem with any solar product Tienda Solar It will manage the warranty provided by the manufacturer through the official technical service of the brand.
If the equipment has to be repaired, the technical service will examine the units and stipulate the cause of the fault.
If the technical service of the brand determines that the cause of the fault has been due to a production error covered by the warranty, the brand will repair or replace the unit at no cost.
Otherwise, that is, the brand stipulates that the fault has been due to misuse / application / etc. On the part of the client, this must pay the costs corresponding to the analysis and / or repair of the equipment.
Tienda Solar It will manage the collection and sending the teams running these expenses by the client.
Data protection
shop-solar> Manage and maintain the file of your clients for commercial treatment purposes with them. In no case will it facilitate any data to third parties. In compliance with the provisions of Organic Law 15/1999 of December 13, on protection of personal data, as a client of shop-solar you can at all times exercise access rights, rectification, cancellation and opposition, communicating it by email info@tienda-solar.es.
Instructions when receiving the merchandise
Remember to follow the following instructions upon receipt of the merchandise:
1. Check in detail the state you are receiving your material and identify visible damage, Such as, deterioration, breakage or opening of the packaging.
Note: In case this happens, you should notify that damage in the Albare.
2. Important If you sign in the albaran, It will assume that the product has arrived in perfect condition.
3. In case of finding a defect in the merchandise, Indicate it in the albaran and contact us.